Y’all Brands Luxury Cookware Collection Instructions
Clean the cookware thoroughly in hot water to remove any residual manufacturing oils, followed by a thorough rinse and drying. Prior to initial use, it is recommended to condition the cookware by gently applying 1 teaspoon (5 ml) of vegetable oil to the interior using a soft cloth. This conditioning process should be reiterated every 2 to 3 months for optimal performance. The addition of oil is optional; however, if opted for, it enhances the pan's protective properties.
**Warranty Terms and Conditions:**
**Coverage:**
Y’all Southern Brands LLC. provides a 1-year warranty for the Luxury Cookware Collection, specifically covering the inside surface of the pots and pans against defects or scratches. Additionally, this warranty extends to handle integrity issues and ensures that the shape of the pan remains unchanged during the specified period.
**Duration:**
This warranty is valid for a period of 1 year from the date of purchase.
**Inclusions:**
1. **Inside Surface Defects:** Any manufacturing defects or scratches on the inside surface of the cookware.
2. **Handle Integrity:** Assurance against handles detaching or becoming faulty during normal use.
3. **Shape Stability:** Guarantee that the shape of the pan will not deform under normal cooking conditions.
**Exclusions:**
1. Damage resulting from misuse, abuse, or improper care.
2. Scratches or dents on the exterior surface.
3. Damages caused by high heat beyond the recommended usage.
4. Lids are not covered under this warranty.
**Claim Process:**
1. To initiate a warranty claim, please contact our customer service within the warranty period.
2. Provide proof of purchase and details of the issue.
3. Upon verification, Y’all Southern Brands LLC. will repair or replace the defective product at its discretion.
**Limitations:**
This warranty is non-transferable and applies only to the original purchaser. It does not cover incidental or consequential damages.
By purchasing our Luxury Cookware Collection, you acknowledge and agree to the terms and conditions outlined in this warranty. For any inquiries or claims, please contact our customer service.
Y‘all Southern Brands LLC.
DBA Y’all Sweet Tea/Y’all Brands
